We do not charge any start-up fees. In addition, all fees charged are itemized by type of fee, are fully transparent, and are supported by explanatory calculations.
We only use HIPPA compliant software/tools. This includes billing software, back-up software, and email software used for communicating with our clients. In addition, we ensure that all of our employees have satisfied annual HIPPA training requirements.
Our clients typically include practices that have 1 to 25 practitioners. All of our services are scalable, enabling us to efficiently and effectively support our clients as they grow.
Our standard contract is 1 year with a 45-day cancellation clause, which allows either party to cancel the contract at any time, with or without cause, by providing written notice of termination to the other party. After 1 year, our contract continues on a month-to-month basis until either party submits a written request for a change. We can offer flexibility on contract terms depending on a client's specific situation/needs.
Generally, we begin submitting claims within 1-2 weeks of signing a contract, sometimes sooner, depending upon client specifics.
No. Assuming your software allows multiple users and remote access, which most do, we are glad to use your software.
Yes. We offer a high-touch, highly responsive, US-based work force.